professionals in website banner


Leveraging on over two decades of industry experience, the Beacon team is well placed to provide consulting services in various industries. With our time-tested frameworks and approaches, our goal is to provide clients with solutions that work. Our Advisory Interventions: 

Customer Centricity

 Customer-Centric Initiative

We have a holistic approach that ensures your organisation has a strategy in place – processes are aligned, staff are equipped, and the culture continues to build from strength to strength.

 Singapore Quality Award

Our team of consultants will work with you to address all the gaps in your organisation and achieve SQA.

 Service Excellence 

Together, let’s focus on the core elements that drive customer satisfaction and prepare for the ‘Singapore Quality Class with Service’

 Customer Engagement Analysis

We help you analyse and identify areas where customer engagement and customer relationships can be enhanced.

Human Capital Development

 Job Fit Consultancy 

We help you ensure you have the right person for the job based on the competencies required. We work with you to define/revisit roles, craft role definitions and profile candidates.

 Learning Needs Analysis 

We gather insight from your organisation and recommend which key competencies you need to focus on to be able to perform at your optimum level.

 Development of Competency Roadmaps 

Ensuring that employees are equipped with the right competencies at the right time is key to ensuring continued growth. It’s time to assess your organisation and get started on your roadmap.

 Aligning Performance Management Systems

Let’s review your Performance Management System to make sure it’s relevant, competitive and consistent throughout the organisation.

Leadership & Transformation

 Multi-dimensional Feedback Inventory (MDFI)

Uncover blind spots from every level of the organisation. With the MDFI tool, leaders can obtain unreserved feedback from peers, superiors, colleagues and take appropriate action.

 Leadership Traits Assessment Inventory (LTAI)

LTAI assess leaders based on globally accepted leadership traits and provides an in-depth analysis for evaluation purposes.

 Trailblazing Transformations

Become a transformational thinker. We offer a series of workshops aimed to equip leaders to become “futurists”.

 Leadership Coaching

We provide leadership coaching for senior and middle management using a structured developmental roadmap.

Process Improvement

As organisations evolve, inefficiencies are inevitable. We help undertake a full business process review, eliminate redundant processes, simplify the existing process, identify fall-points and fail-safe these areas.

Strategy Formulation

 Crafting of Vision, Mission, and Values

Professionally craft your Vision, Mission, and Values. We analyse your business strategies, review core competencies and develop meaningful statements that inspire individuals.

 Development of Corporate and Departamental Strategies 

We facilitate in the development of strategies that are meaningful, as well as ones that will help organisations scale greater heights.

 Development of Scorecards and Performance Matrix

Translating strategy into action requires the establishment of measures that link individual performance to corporate goals. We provide consulting input for the development of scorecards.

 Performance Consulting

Keep a regular check on the performance of your organisation. We provide an in-depth look, feedback and suggestions during internal management meetings.


Beacon takes pride in being able to provide organisations with a holistic and integrated approach towards learning. From conceptualisation to content design, delivery to application – the goal of all of our learning interventions is to deliver lasting results and ensure transfer of learning in the workplace.

Training Programmes

Browse through our broad list of Training Programmes. We offer a variety of courses aimed to develop the most critical skills you need in the workplace.

Read more

Public Seminars

Take your team to the next level with our high-impact learning public seminars. Get a chance to network and experience a Beacon seminar.         

Read more

SSG Funded Programmes

Empower yourself and your team. Take advantage of up to 90% SSG funding and absentee payroll with our WSQ Programmes.                                                     

Read more

CORE™ Profiling System

Identify your behavioural style and appreciate the different behavioural profiles with the CORE™ Profiling System.          

Read more


Combining 2 decades of Learning & Development experience with technology. We address the gaps the modern worker is faced with.                 

Read more

Motivational Talks

Engage our highly qualified speakers and give your employees that extra boost of confidence. We’ll focus on your organisation’s specific needs.       

Read more


We uncover valuable insights for our customers. Our emphasis on high quality standards coupled with our team of experienced analysts have resulted in numerous satisfied customers in the Public and Private Sector. Our Research Interventions: 

Brand Awareness Tracking

We understand the impact of a strong brand name. Knowing the level of awareness there is towards your brand and the perception of both customers and non-customers will be valuable to your growth. 

Customer Satisfaction

We deploy and decode your customer satisfaction surveys to create a long-term growth plan for you and your customers.

Employee Engagement

Tap into the hearts and the minds of your employees. We help you understand how engaged your employees really are and also how they feel.

Focus Groups

Let’s get to know your customers. We are equipped with the facilities, experienced moderators and industry experience to get the data you need from focus group participants.

Market Sizing and Forecasting

Understand the size of your industry,  the number of your competitors and where you stand. Insight on market sizing will ensure that your organisation is always ahead of the competition.

Mystery Audits

The only way to stay on top of the game in service excellence is to regularly monitor and review the level of customer service provided to customers. We help you deploy mystery shoppers and analyse the data.


Are you looking for a facility to conduct a Focus Group Discussion, In-depth Interview or Training? look no further. Beacon provides facilities and infrastructure to meet your quantitative & qualitative and training needs at very affordable rates.


Focus Group Room


Training Room

Contact us now for quotations and reservations

All our facilities are newly renovated and inclusive of Wi-Fi, usage of power socket extensions, parking space and many more. Contact us now for a quotation and to make a reservation.