Empower yourself and your team with the skills you need to succeed. Take advantage of up to 90% SSG funding and absentee payroll with our WSQ  programmes. Schemes available: SkillsFuture Credit, SkillsFuture Mid-Career Enhanced Subsidy, and Company-sponsored staff for SMEs and MNCs. Programmes can be conducted virtually or in-person setting.

The role of every leader is to optimise performance of their team members by employing a host of different approaches and techniques.

‘Optimising Performance through Coaching’ has been developed based on the premise that every employee has an untapped potential.  With the requisite skills, coaches are able to unleash this potential and help their team to scale greater heights.

Course Fee (w/GST)

  • SME: $188.50 per participant for Singaporeans / PR 
  • Non-SME:$316.50 per participant for Singaporeans / PR 
  • Non-Singaporeans / non-PRs: $588.50 per participant

Duration

  • 2 days

‘Impress Like a Pro’ is a highly interactive and experiential programme designed to equip employees with relevant know-how of providing great customer service and creating advocates. During the programme, participants will learn service skills for each phase of customer engagement.

Relevant for employees from various levels of the organisation as well as industries.  The programme can be easily contextualised for our clients depending on their needs. 

Course Fee (w/GST)

  • SME: $121.00 per participant for Singaporeans / PR 
  • Non-SME:$185.00 per participant for Singaporeans / PR 
  • Non-Singaporeans / non-PRs: $321.00 per participant

Duration

  • 1 day
 

Great Service can only happen when you have a team of individuals who has a service excellence mindset and the requisite skills to engage customers in a way that delights them.

‘Engage to Delight’ is a highly interactive and experiential programme designed to equip employees with relevant know-how of providing great customer service and creating advocates. During the programme, participants will appreciate why it is imperative to Go-the-Extra-Mile for customers as well as learn the skills associated with each phase of customer engagement.

Course Fee (w/GST)

  • SME: $81.50 per participant for Singaporeans / PR 
  • Non-SME:$209.50 per participant for Singaporeans / PR 
  • Non-Singaporeans / non-PRs: $481.50 per participant

Duration

  • 2 days

Terms and Conditions

All applications are subject to confirmation and Beacon Consulting Pte Ltd will endeavour via email to notify applicants 10 working days before the scheduled commencement date of the course. The registration form is to be completed by the course applicant or an authorised representative only. Withdrawal and deferment notice must be made in writing to Beacon Consulting via email to customercare@beacon.com.sg: On or after date of commencement – No refund. 2 weeks before the commencement of the course – Full refund. Less than 2 weeks before commencement of the course – 70% refund.

WSQ funding only applies to Singaporeans and PR.
All Singaporeans and PR participants must apply for the training grant 30 days before the course date an no later than 30 days after the course date. Participants that do not apply for the training grant within the stipulated timeline will pay the full course fees.

Beacon Consulting Pte Ltd reserves the right to make changes/cancel/reschedule the training programme without prior notice.

For any inquiries please contact customercare@beacon.com.sg

Contact us

Do you need more information about our funded programmes? Send us a message.