Maximize productivity and gain a competitive edge for your company. Through experiential learning and dynamic discussions, learn management and leadership best practices to help you navigate complex challenges and capitalize on emerging opportunities.

We also offer SSG funded programmes that are up to 90% funded in Singapore and HRDF claimable in Malaysia –  find out more here.

Business Continuity Planning

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  • Understand why planning for Business Continuity is critical of every business.
  • Equip participants with a solid appreciation of how to develop a Business Continuity Management System, its main elements, documents and implementation.

Prospecting Over the Phone


  • Be equipped with the necessary skills to interact with customers and win them over through the phone.
  • Build rapport and gain customers’ trust over the phone
  • Provide prompt service 

Design Thinking 


  • Gain an appreciation of the Design Thinking process
  • Explore how Design Thinking can help sharpen focus on challenges 
  • Learn methodologies to gather insights through primary and secondary research

Powerful Presentation Skills 


  • Design a presentation that will leave a lasting impression.
  • Deliver a presentation with confidence, style and impact.
  • Bring a message across in a way that aids retention.

Winning Customers through Writing


  • Develop a sound understanding of business writing, procedures and format.
  • Convey a message across in a way that can be easily understood.
  • Benefit from the highly hands-on methodology

Feeling the Pulse of the Customer


  • Provide an understanding to customer research.
  • Enable participants to explore various ways of getting to the pulse of the customer.
  • Introduce participants to research analysis and data presentation techniques.

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Do you need more information about our Public Seminars? Send us a message.